❌ Cancellation Policy – NaamX Solutions

Effective Date: March 3, 2026

At NaamX Solutions, we value transparency and strive to provide our customers with clear guidelines regarding subscription management, including cancellation and account handling. The following policy explains your rights, responsibilities, and the process for canceling services with us.

1. Cancellation of Subscriptions

Customers have the right to cancel their subscriptions at any time. Cancellations can be made through your account dashboard, or by contacting our customer support team via email at support@naamxsolutions.com.

Please note that initiating a cancellation does not retroactively stop previous charges. Cancellation will prevent future billing cycles but will not refund any prior payments for services already delivered.

2. Service Access Post-Cancellation

Upon cancellation, your subscription remains active until the end of the current billing period. This ensures you can continue to use the service you have already paid for without interruption until your subscription officially expires.

For example, if you cancel mid-month, your subscription will remain active until the end of that billing month. During this time, all features and benefits included in your plan remain fully accessible.

3. Refund Policy

All payments made to NaamX Solutions are non-refundable. This includes any unused portion of the subscription period.

We encourage customers to review their subscription plans and billing cycles carefully before making payments. By subscribing, you acknowledge and accept that no credits, partial refunds, or reimbursements will be issued for unused services.

4. Account Deactivation and Deletion

Accounts that have been inactive or unpaid for an extended period may be subject to permanent deletion. Prior to permanent removal, we may attempt to contact the account holder through the registered email address or phone number.

Permanent deletion entails the removal of all associated data, including:

• Account information

• Personal details

• Uploaded content

• Any saved settings or configurations

After deletion, recovery of the account or any data is not possible, and customers must create a new account to regain access to our services.

5. Exceptions & Special Cases

While our standard policy is non-refundable, certain exceptional cases may be reviewed individually. These may include:

• Technical service failures caused directly by NaamX Solutions

• Billing errors on our end

• Unauthorized or fraudulent charges

All such cases will be evaluated on a case-by-case basis, and any exceptions granted are at the sole discretion of NaamX Solutions management.

6. How to Cancel

To cancel your subscription:

1. Log in to your account on the NaamX Solutions platform.

2. Navigate to the Billing or Subscriptions section.

3. Select the subscription you wish to cancel.

4. Click Cancel Subscription and follow the on-screen instructions.

5. You will receive a confirmation email indicating that your cancellation has been processed.

If you encounter any difficulties, our customer support team is available to assist. You can reach us at support@naamxsolutions.com or through our live chat feature on the website.

7. Policy Updates

NaamX Solutions reserves the right to update or modify this cancellation policy at any time. Changes will be communicated via our website and/or email notifications. The effective date at the top of this document reflects the most recent revision.

By continuing to use our services after any updates, you agree to the revised terms of the cancellation policy. We encourage all customers to review this policy periodically to stay informed about any changes.